Shipping Policy

We process orders Monday through Friday, during business days. Processing time is 1 to 3 business days. Orders placed on weekends or holidays will be processed the next business day.

Available shipping methods depend on location and the option selected. In Spain, estimated delivery times are 2 to 4 business days for standard shipping and 1 to 2 business days for express shipping. For Europe, standard delivery times are 2 to 4 business days.

Shipping costs are calculated based on the package's weight and destination and are displayed during the checkout process. For orders over certain amounts, standard shipping may be free.

Once your order has been shipped, you'll receive an email with the tracking number so you can check the status of your shipment in real time.

If you experience any issues with your shipment, such as delays or a lost package, please contact our customer service team for assistance.

It's very important that you check the shipping address before confirming your order, as Satvrn is not responsible for errors in the address provided.

Customs duties and taxes on international shipments are the customer's responsibility.